Privacy Policy 

DATA Y SERVICE SAS wishes to inform users of the website of its policy regarding the treatment and protection of personal data of users and customers that it collects from them on the occasion of viewing the site or using the services offered in it and by the company. 

Personal data shall mean any numerical, alphabetical, graphic, photographic, acoustic or any other type of information concerning identified or identifiable natural persons. 

The collection of personal data, the treatment and its subsequent use are subject to the current legislation in Colombia on data protection, established by Law 1581 of 2012, of the Personal Data Protection Law (hereinafter LPDP) and its complementary regulations. DATA Y SERVICE SAS will only be responsible and will guarantee the confidentiality and security regarding the personal data that it collects from the user through the website, not having any type of responsibility regarding the treatments and subsequent uses of the personal data that could be made. by third-party service providers of the information society that act outside the website.

1. WHEN IS THE PERSONAL DATA OF USERS COLLECTED ON THE WEBSITE?

DATA Y SERVICE SAS informs its users and clients that the collection of personal data could be carried out, mainly, by sending an email to the email address informacion@datayservice.com, provided that you include any data in it. of a personal nature, as well as through the forms that DATA Y SERVICE SAS includes on the website in the future and in which DATA Y SERVICE SAS is identified as responsible for the data collected through them. 

DATA Y SERVICE SAS informs users of the website that the optional or mandatory nature of completing all the data requested will be notified in advance. 

If you do not want DATA Y SERVICE SAS to process your personal data, please refrain from completing the existing forms on the website. In any case, DATA Y SERVICE SAS will inform you expressly and in a legible manner regarding the conditions in which personal data is collected and the purposes for which it will be used, the obligation to provide it or not, the rights that assist the user, the conditions under which they can be exercised, and any other additional information that may be necessary. 

The processing of personal data shall mean those technical operations and procedures, whether automated or not, that allow the collection, recording, storage, processing, modification, blocking and cancellation, as well as the transfer of data resulting from communications, queries, interconnections and transfers.

DATA Y SERVICE SAS informs its users and clients that the collection of personal data could be carried out, mainly, by sending an email to the email address informacion@datayservice.com, provided that you include any data in it. of a personal nature, as well as through the forms that DATA Y SERVICE SAS includes on the website in the future and in which DATA Y SERVICE SAS is identified as responsible for the data collected through them.

DATA Y SERVICE SAS informs users of the website that the optional or mandatory nature of completing all the data requested will be notified in advance.

If you do not want DATA Y SERVICE SAS to process your personal data, please refrain from completing the existing forms on the website. In any case, DATA Y SERVICE SAS will inform you expressly and in a legible manner regarding the conditions in which personal data is collected and the purposes for which it will be used, the obligation to provide it or not, the rights that assist the user, the conditions under which they can be exercised, and any other additional information that may be necessary.

The processing of personal data shall mean those technical operations and procedures, whether automated or not, that allow the collection, recording, storage, processing, modification, blocking and cancellation, as well as the transfer of data resulting from communications, queries, interconnections and transfers.

DATA Y SERVICE SAS informs its users and clients that the collection of personal data could be carried out, mainly, by sending an email to the email address informacion@datayservice.com, provided that you include any data in it. of a personal nature, as well as through the forms that DATA Y SERVICE SAS includes on the website in the future and in which DATA Y SERVICE SAS is identified as responsible for the data collected through them.

DATA Y SERVICE SAS informs users of the website that the optional or mandatory nature of completing all the data requested will be notified in advance.

If you do not want DATA Y SERVICE SAS to process your personal data, please refrain from completing the existing forms on the website. In any case, DATA Y SERVICE SAS will inform you expressly and in a legible manner regarding the conditions in which personal data is collected and the purposes for which it will be used, the obligation to provide it or not, the rights that assist the user, the conditions under which they can be exercised, and any other additional information that may be necessary.

The processing of personal data shall mean those technical operations and procedures, whether automated or not, that allow the collection, recording, storage, processing, modification, blocking and cancellation, as well as the transfer of data resulting from communications, queries, interconnections and transfers.

2. PURPOSE OF THE COLLECTION AND PROCESSING OF PERSONAL DATA

Regarding the personal data collected by e-mail and/or completion of the web forms, the purposes of treatment will be the following:

Reply to your communication

Respond to your request for information

Include you or the company to which you belong in the contact list

Facilitate future business relationships or manage the currently existing business relationship

Carry out necessary communications through you

Send you the necessary documentation or requested information

Maintain a history of commercial relations and communications.

THE COMMUNICATION OF DATA TO DATA AND SERVICE SAS MUST BE TRUTHFUL AND CURRENT.

If the user is a minor or incapable, DATA AND SERVICE SAS warns of the need to have the consent of their parents, guardians or legal representatives for the communication of their personal data, for which DATA AND SERVICE SAS please refrain from using the email service and/or filling in forms if you do not have the consent of parents, guardians or legal representatives, not being otherwise DATA AND SERVICE SAS responsible for the actions of the minor or incompetent.

Rights that assist the user as the owner of their personal data DATA AND SERVICE SAS informs users of their rights under the LPDP. The user may at any time know what data has been collected and processed by DATA AND SERVICE SAS  about your person; rectify information that is inaccurate; cancel said data or oppose its treatment, limited this last right to cases in which your consent is not necessary for the treatment of your data, provided that a law does not provide otherwise, and when there are well-founded and legitimate reasons related to a specific personal situation, or when the processing of your personal data is carried out for advertising and commercial prospecting purposes.

The exercise of these rights by the user must be made by sending a written communication, together with a photocopy of the National Identity Document or other legally valid means that proves the identity of the user, to the following address: DATA AND SERVICE SAS Calle 54 number 26 – 60 of Manizales or the one that replaces it in the General Registry of Data Protection. Said communication will contain the following information:

Name and surname of the user.

Petition specifying the request.

Address for the purposes of notifications, date and signature of the user.

Documents accrediting the request made, if applicable.

DATA AND SERVICE SAS informs users that the exercise of these rights is personal, so only the user himself may exercise said rights with respect to the personal data of which he is the legitimate owner. However, and in the cases in which it is exceptionally admitted, the authorized representative of the user may exercise the rights that assist him in the terms set forth, provided that he accompanies the aforementioned communication with the document accrediting such representation.

DATA AND SERVICE SAS informs that the exercise of the aforementioned rights by a third party not legally authorized by the user, could lead to the commission of the crime of discovery and disclosure of secrets provided for by the Penal Code, punishable by imprisonment as determined by law; without prejudice to other consequences that should be faced as a result of any civil or administrative actions to which both the legitimate user owner of the personal data and DATA AND SERVICE SAS

3. RECOMMENDATIONS TO USERS

DATA AND SERVICE SAS recommends users to use the latest versions of computer programs given the incorporation of greater security measures.

Equally, DATA AND SERVICE SAS recommends users to use the security mechanisms available to them (secure Web servers, cryptography, digital signature, firewall, etc.) to protect the confidentiality and integrity of their data to the extent necessary, since there are risks of identity theft or violation of communication.

DATA AND SERVICE SAS reminds users that the Internet is not always as secure as we would like, so they must adopt the necessary and appropriate technical measures in order to prevent unauthorized processing of their data.

DATA AND SERVICE SAS warns users that whenever they provide personal information over the Internet through email, newsgroups, discussion forums, etc., they should be aware that said information may be collected and processed for purposes not desired by users, so DATA AND SERVICE SAS recommends users to inform themselves about the confidentiality and privacy policies of the online sites they visit.

DATA AND SERVICE SAS warns users to be aware that, unless they employ encryption mechanisms, email on the Internet is not secure. Email messages and discussion forums can be subject to spoofing and impersonation, which should be taken into account whenever they are used. If you don't want to publish your email address, set your browser to not leave your email address on the web servers you access.

4. EMAILS

In accordance with Law 1581 of 2012 of the Republic of Colombia, we inform you that DATA AND SERVICE SAS, with address at Calle 54 number 26 – 60 in Manizales, is responsible and sole recipient of the processing of personal data related to its identification, location, identification of the entity to which it belongs and position it occupies on behalf of and as contact with the entity you represent, used to contact you via email.

Said data is processed in order to carry out all the procedures related to the attention to your request, preparation of budgets, contracting and provision of services to you or the entity you represent, as well as the maintenance of historical commercial relationships. .

You consent to the processing of your data for these purposes, being able to exercise your rights of access, rectification, cancellation and opposition at the address mentioned above or the one that replaces it and communicates with the General Registry of Data Protection. Likewise, we ask that, in order to keep the data up to date, you notify the indicated address of any variation of the same, as well as the cessation of your activity in the entity to proceed with the cancellation and/or historical treatment of the same.

5. COOKIES
Cookies are a set of characters that are stored on the hard drive or the temporary memory of the user's computer when the user accesses the pages of a website, in this case those corresponding to https://datayservice.com/ with the purpose of speeding up access to the services and content offered, identifying -mainly- as quickly as possible each user and their preferences for access, navigation and/or viewing the website. The cookies will be associated only with an anonymous user and their computer, not providing their name and surname except in the event that the user has proceeded either to personalize their browser program or to create a user account to access and/or execute different actions in the operating system that the user has installed on the computer they use to browse the Internet, with information that allows the user to be identified or identifiable. However, in the event that the cookies placed on the user's computer could identify the user for the reasons stated above, the user is warned that DATA AND SERVICE SAS has no intention of proceeding to the collection and processing of the user's personal data contained in the aforementioned cookies, for which DATA AND SERVICE SAS, will not be responsible for said data in accordance with the provisions of the LPDP. Although most browsers automatically accept cookies, if the user does not want a cookie to be installed on their hard drive, they have the possibility of configuring their browser to be notified on their screen of the receipt of cookies and to prevent their installation. on your hard drive. To do this, you must consult the instructions and manuals of your browser.
6. GENERAL CONDITIONS OF USE OF THE WEBSITE

The terms and conditions indicated below regulate the access and use of the website.

https://datayservice.com/ (hereinafter, the site or website), website responsibility of DATA AND SERVICE SAS (onwards DATA AND SERVICE SAS), whose address is located at Calle 54 number 26 – 60 in Manizales, Colombia.

Within the expression "site or website" are understood -with a delimiting but not limiting nature- the texts, graphics, images, animations, musical creations, videos, sounds, drawings, photographs, etc. included in it, and, in general, all the creations expressed by any means or support, tangible or intangible, currently known or invented in the future, regardless of whether or not they are susceptible to intellectual property according to the Consolidated Text of the Intellectual Property Law or norm that will succeed it in the future.

Access to the site implies that the visitor acquires a series of rights and obligations, in order to guarantee the proper enjoyment of the services and contents found on it and that DATA AND SERVICE SAS makes available to the user free of charge, except that the particular conditions that regulate a certain service or content accessible through the website provide that the user must pay an economic amount for the use and enjoyment of it.

The visitor is aware that the access and use of the services and contents of the site is carried out under their sole and exclusive responsibility.

User status is acquired by accessing the website. The user will use the services and contents exclusively for private purposes and/or due to their status as a client of DATA AND SERVICE SAS, excluding any form of subsequent use thereof for profit or reporting any benefit, direct or indirect.

DATA AND SERVICE SAS informs the user of the following general conditions of use, which are expressly and fully accepted by them by the mere fact of accessing the website and/or viewing the contents or use of the services contained on the website.

If these general conditions are replaced by others in whole or in part, said new general conditions will be understood to be accepted in the same way as the one stated. However, the user of the website must access these general conditions periodically to know the successive versions that are included here, although it is recommended that the user access them each time he intends to access or use the services and contents. of the website.

In the event that the user does not accept these general conditions or, as the case may be, the particular conditions that regulate the use of a certain service and/or content intended for users of the website and that said entity determines, the user must refrain from access the website.

DATA AND SERVICE SAS may establish Particular Conditions for the use of certain contents and services, which must be known and accepted by the user prior to their use in accordance with the terms set forth in said Particular Conditions.

The user must establish the appropriate technical security measures to avoid unwanted actions in their information system, files and computer equipment used to access the Internet and, especially, the website, being aware that the Internet is not totally secure. .

7. Prohibitions

In no case can the user:

Access or use the services and contents of the site for illicit purposes, harmful to the rights and freedoms of third parties, or that may harm, damage or prevent in any way, access to them, to the detriment of DATA AND SERVICE SAS, or third parties.

Use the services, in whole or in part, to promote, sell, contract, disclose advertising or own or third-party information without prior authorization from DATA AND SERVICE SAS Introduce information on the website or use the existing services in the same with the purpose of violating -directly or indirectly- against the rights -and very especially the fundamental rights and public freedoms- of other users of the website or of DATA AND SERVICE SAS; that incite or promote criminal, xenophobic, terrorist or degrading acts based on age, sex, religion or belief; or of a pornographic, obscene, violent nature or that violate the law, morality or good customs. For these purposes, information will be understood, with a delimiting but not limiting nature: texts, graphics, images, videos, sounds, drawings, photographs, data, notes, etc.

Include hyperlinks in their private or commercial web pages to this website that are not limited solely and exclusively to access to the main page of the same.

Use the services and content offered through the site in a manner contrary to the general conditions of use and/or the particular conditions that regulate the use of a certain service and/or content, and to the detriment or impairment of the rights of the rest of the users.

Carry out any action that prevents or hinders access to the site by users, as well as hyperlinks to the services and content offered by DATA AND SERVICE SAS or by third parties through the website.

Use the website as a means of access to the Internet for the commission of illegal actions or actions contrary to current legislation, morality, good customs and public order.

Use any type of computer virus, code, software, computer program, computer or telecommunications equipment, which may cause damage or unauthorized alterations to the content, programs or systems accessible through the services and content provided on the website or in the information systems, files and computer equipment of the users thereof; or unauthorized access to any content and/or services on the website.

Eliminate or modify in any way the protection or identification devices of DATA AND SERVICE SAS or its legitimate owners that may contain the content hosted on the website, or the symbols that DATA AND SERVICE SAS or the legitimate third-party owners of the rights incorporate their creations as objects of intellectual or industrial property existing on this website.

Include in websites of their responsibility or property "metatags" corresponding to trademarks, trade names or distinctive signs owned by DATA AND SERVICE SAS

Reproduce all or part of the website https://datayservice.com/ on another site or web page, you will not be able to frame the site https://datayservice.com/ or the web pages accessible through it that hide or modify -with a delimiting but not limiting nature- content, advertising spaces and brand names. DATA AND SERVICE SAS or third parties, regardless of whether or not they involve acts of unfair competition or confusion.

Create frames within a website of your responsibility or property that reproduce the main page and/or the pages accessible through it, corresponding to this website without the prior authorization of DATA AND SERVICE SAS.

Include in a website of your responsibility or property a hyperlink that generates a window or session of the browsing software used by a visitor, user or client of your website, in which trademarks, trade names or distinctive signs of your property are included. through which the main web page of https://datayservice.com/ or any of the pages accessible through it.

Use the brand, trade names, as well as any other identifying sign that is subject to intellectual or industrial property rights, without the prior express written authorization of its owner.

Carry out any action that involves the reproduction, distribution, copying, rental, public communication, transformation or any other similar action that involves the modification or alteration of all or part of the contents and services of the site or the economic exploitation of the same, without the prior written authorization of DATA AND SERVICE SAS, or of the third party owner of the intellectual and industrial property rights that fall on the services or contents of the website and except for the provisions of these general conditions or, where appropriate, particular conditions that regulate the use of a service and/or existing content on the website. 

8. EXEMPTION AND LIMITATION OF LIABILITY OF DATA Y SERVICE SAS

DATA AND SERVICE SAS is exempt from any type of liability for damages of any nature in the following cases:

  • Due to the impossibility or difficulties of connecting to the communications network through which this website is accessible, regardless of the type of connection used by the user.

  • Due to the interruption, suspension or cancellation of access to the website, as well as the availability and continuity of the operation of the site or the services and/or contents therein, when this is due to a cause beyond the control of DATA AND SERVICE SASwhether it comes directly or indirectly from it.

DATA AND SERVICE SAS does not assume any responsibility regarding the services and contents, nor for the availability and conditions, technical or not, of access to them, which are offered by third-party service providers, especially with respect to the service providers of the company of the information.

Information society service providers shall mean those individuals or legal entities that provide the following services to the public:

  • Transmission by a communication network of data provided by the recipient of the service

  • Access services to the aforementioned network, data storage or hosting services, provision of content or information

  • Service of temporary copy of the data requested by the users,

  • Facilitation of links to content or search tools.

DATA AND SERVICE SAS, at no time, assumes responsibility for the damages or losses that could be caused by the information, content, products and services - with a delimiting but not limiting nature - provided, communicated, hosted, transmitted, displayed or offered by third parties unrelated to DATA AND SERVICE SAS -including information society service providers- through a website that can be accessed through a link on this site.

The treatment and subsequent use of personal data carried out by third parties unrelated to DATA AND SERVICE SAS, as well as the relevance of the information requested by them.

The quality and speed of access to the site and the technical conditions that the user must meet in order to access the site and its services and/or content.

DATA AND SERVICE SAS will not be responsible for delays or failures that occur in the access and/or operation of the services and/or contents of the website, due to a case of Force Majeure. "Case of force majeure" shall mean all those causes that could not have been foreseen, or that were still foreseen to be unavoidable, and that result in the breach of any of its obligations.

Among them, but not limited to, strikes, both by their own workers and by outside workers, insurrections or revolts, as well as regulations issued by any civil or military authority, natural disasters such as earthquakes, floods, lightning or fires, wars, lockouts or any other situation of force majeure.

The user of the site will be personally liable for damages of any nature caused to DATA AND SERVICE SAS, directly or indirectly, for the breach of any of the obligations derived from these general conditions or other regulations governing the use of the site.

9. RIGHTS AND OBLIGATIONS OF DATA AND SERVICE SAS

DATA AND SERVICE SAS reserves the following rights:

Modify the conditions of access to the page, technical or not, unilaterally and without prior notice to users, without prejudice to the provisions of the particular conditions that regulate the use of a certain service and/or content intended for clients of DATA AND SERVICE SAS and/or website users.

Establish particular conditions and, where appropriate, the demand for a price or other requirements for access to certain services and/or content.

Limit, exclude or condition the access of users when all the guarantees of correct use of the site by them are not given in accordance with the obligations and prohibitions assumed by them.

Terminate the provision of a service or supply of content, without the right to compensation, when it is illegal or contrary to the conditions established for them, without prejudice to the provisions of the particular conditions that regulate the use of a certain service and / or content intended for users of the website.

Modify, delete or update all or part of the content or services offered through the site, without prior notice, without prejudice to the provisions of the particular conditions that regulate the use of a certain service and/or content intended for users of the site. website.

Undertake any legal or judicial action that is convenient for the protection of the rights of DATA AND SERVICE SAS as well as third parties that provide their services or content through the site, whenever appropriate.

Require compensation that may arise from the improper or illegal use of all or part of the services and content provided through the site.

10. INTELLECTUAL AND INDUSTRIAL PROPERTY

The user knows that the contents and services offered through the site -including texts, graphics, images, animations, musical creations, videos, sounds, drawings, photographs, all the comments, exhibitions and html code of the same, without this enumeration have a limiting nature - are protected by intellectual property laws. The copyright and economic exploitation of this site belongs to DATA AND SERVICE SAS.

The trademarks, trade names or distinctive signs that appear on the website are the property of DATA AND SERVICE SAS, and are protected by current industrial property laws.

The provision of the services and publication of the contents through the site will not imply in any case the assignment, renunciation or transmission, in whole or in part, of the ownership of the corresponding intellectual and industrial property rights.

No part of this website may be reproduced, distributed, transmitted, copied, publicly communicated, transformed, in whole or in part, by any manual, electronic, or mechanical system or method (including photocopying, recording, or any data retrieval and storage system). information) through any medium currently known or invented in the future, without the consent of DATA AND SERVICE SAS The use, under any modality, of all or part of the content of the site is subject to the need to request prior authorization from DATA AND SERVICE SAS and the acceptance of the corresponding license, where appropriate, except for the provisions regarding the rights recognized and granted to the user in these general conditions or what is thus determined in the particular conditions that DATA AND SERVICE SAS please establish to regulate the use of a certain service and/or content offered through the website.

Under no circumstances, the user may make use or utilization of the services and contents existing on the page that is not exclusively personal, except for the exceptions determined in these general conditions of use of this site or in the particular conditions that DATA AND SERVICE SAS please establish to regulate the use of a certain service and/or content offered through the website.

If the guilty or negligent action or omission directly or indirectly attributable to the user of the website that originates the infringement of the intellectual and industrial property rights of DATA AND SERVICE SAS or third parties -whether or not there is a benefit to it- originates from DATA AND SERVICE SAS damages, losses, joint and several obligations, expenses of any nature, sanctions, coercive measures, fines and other amounts arising or derived from any claim, demand, action, suit or procedure, whether civil, criminal or administrative, DATA AND SERVICE SAS will have the right to go against the user by all legal means at its disposal and claim any compensation amounts, including - by way of example and not limitation - moral and image damages, consequential damages and lost profits, advertising costs or of any other nature that could result for its repair, amounts of sanctions or convictions, interest on late payment, the cost of financing both amounts that could result for the opposing party, legal costs and the amount of the defense in any process in which could be sued for the aforementioned reasons, for the damages caused by reason of its action or omission, without prejudice to exercising any other actions that correspond by law.

11. NULLITY AND NULLATION

In the event that any clause of these general conditions or, where appropriate, particular conditions that regulate the use of a certain service and/or content intended for clients of DATA AND SERVICE SAS and/or users of the website, is null or void, in whole or in part, this nullity or nullity will not affect the validity of other clauses of the same, which will remain fully effective and valid, except that the part that alleges its nullity or voidability proves that without the clause that is null or voidable, the purposes pursued by these Conditions cannot be fulfilled.

12. PURPOSE OF THE WEBSITE

Through access to the site, the user will be able to enjoy the use of various contents and services that will be offered either by DATA Y SERVICE SAS or, where appropriate, by third-party providers under the conditions determined for them. In general, the services and content offered through the page will be available in Spanish.

DATA Y SERVICE SAS may modify unilaterally and without prior notice, the provision, configuration, content and services of the site, as well as the conditions of use of the same and access to the services provided, without prejudice to the provisions of the conditions individuals that regulate the use of a certain service and/or content intended for DATA Y SERVICE SAS clients and/or users of the website.

The cost of telephone consumption or another type of expense for the connection to access the website will be borne exclusively by the user. The user must only meet the following technical conditions to benefit from the use of the page https://datayservice.com/

Browser: Internet Explorer version 6 or higher, Mozilla, Opera or Netscape 7, Safari, Chrome, Vivaldi

13. RIGHTS AND OBLIGATIONS OF THE USER

The user will be able to:

Access free of charge and without the need for prior authorization to the content and services of the site available as such, without prejudice to the particular technical conditions or the need for prior registration regarding specific services and content intended for customers of DATA AND SERVICE SAS as determined in these general conditions or in the particular conditions of said services.

Use the services and content available for your exclusively private use, without prejudice to the provisions of the particular conditions that regulate the use of a certain service and/or content intended for clients of DATA AND SERVICE SAS

The user may download a single copy of the website for viewing "off-line" for personal and non-commercial purposes.

Make correct and lawful use of the site, in accordance with current legislation, morality, good customs and public order.

14. ENTIRE AGREEMENT

These general conditions contain all the conditions agreed by the parties in relation to the object of the same and any declarations, commitments or promises, verbal, written or implicit, prior to these conditions in relation to the object of the same, will be considered non-existent.

The fact that any of the parties does not demand at a given time the respect of any of the conditions established in these general conditions or, where appropriate, particular conditions that regulate the use of a certain service and/or content intended for users of the website, cannot be interpreted by the other party as a waiver to subsequently demand compliance.

15. RIGHTS AND OBLIGATIONS OF THE USER

The user will be able to:

Access free of charge and without the need for prior authorization to the content and services of the site available as such, without prejudice to the particular technical conditions or the need for prior registration regarding specific services and content intended for customers of DATA AND SERVICE SAS as determined in these general conditions or in the particular conditions of said services.

Use the services and content available for your exclusively private use, without prejudice to the provisions of the particular conditions that regulate the use of a certain service and/or content intended for clients of DATA AND SERVICE SAS

The user may download a single copy of the website for viewing "off-line" for personal and non-commercial purposes.

Make correct and lawful use of the site, in accordance with current legislation, morality, good customs and public order.

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